How to get started
Begin with the device and software you obtained through a trusted channel. Check the packaging and device for signs of tampering, then use the setup instructions supplied with your exact model.
A CLEARER START TO SELF-CUSTODY
A calm, safety-first guide to setting up a hardware wallet, connecting your device, and keeping your recovery phrase private.
Independent information. Not the official Ledger website.
Ledger.com/start is commonly used to find first-time setup instructions for Ledger hardware wallets. This page is an independent companion: it explains the usual steps and highlights the moments when careful verification matters most.
Hardware wallets are designed to keep private keys isolated from an internet-connected computer. They do not remove every risk. Your decisions, recovery phrase handling, and transaction checks remain essential.
Find official setup informationUse official instructions for the exact device model you own. These general steps are a starting point, not a substitute for the manufacturer’s current guidance.
Begin with the device and software you obtained through a trusted channel. Check the packaging and device for signs of tampering, then use the setup instructions supplied with your exact model.
Install Ledger’s official companion app only from ledger.com or your device’s verified app store listing. Follow the on-screen prompts and update firmware only through the official app. Never use a setup link sent by a stranger.
Connect the device using the cable or wireless method supported by your model. Confirm prompts directly on its screen; the device screen is the trusted place to verify security-sensitive actions.
Choose the option to create a new wallet if this is your first device. Set a PIN that is difficult to guess and keep it private. If restoring an existing wallet, enter its recovery phrase only on the hardware device, following its official instructions.
YOUR RECOVERY PHRASE
Your recovery phrase can restore access to your wallet. Anyone who sees it may be able to control the assets it protects. Store it offline, privately, and exactly as instructed by the device maker.
Explore security basicsSmall checks help you avoid common setup and transaction mistakes. Slow down whenever something asks for your secret or presses you to act immediately.
Type Ledger’s official address yourself or use a verified app store listing. Avoid sponsored lookalikes and unsolicited download links.
Read the recipient address, network, and amount on your hardware wallet screen before approving. Cancel if details do not match.
Do not photograph, email, cloud-store, or disclose your recovery phrase. Keep your PIN out of sight when entering it.
05 / USING YOUR WALLET
Asset availability varies by network, device, account, and app version. Before receiving funds, confirm that the asset and network are supported by your wallet setup. Sending to an incompatible network or address may result in permanent loss.
Receiving
Generate an address in the companion app, then independently verify it on your device when available.
Sending
Start with a small test transfer when appropriate. Confirm the address and network character by character.
These practical checks resolve many first-day uncertainties.
Choosing a PIN is part of many device setup flows. Follow the instructions for your model and enter it only on the device itself.
No. A new wallet should generate its recovery phrase during setup on the device. Never use a pre-written phrase or one supplied by another person.
First confirm the receiving network and address. Consider a small test transaction, accounting for network fees, before sending a larger amount.
When in doubt, pause and consult Ledger’s official help resources directly.
No. This is an independent educational resource and is not affiliated with, endorsed by, or operated by Ledger. For current software, exact model instructions, and support, visit ledger.com directly.
Treat your recovery phrase as secret. Never share or type it into a website, chat, email, or computer app. Anyone who obtains it may be able to access the assets associated with it.
Stop and verify the request using official Ledger support information accessed independently. A recovery phrase should be entered only on the hardware device during a legitimate restore flow—not into a browser or desktop prompt.
Asset and network support depend on the device, app version, companion app, and account setup. Check the official asset support pages and confirm the network before transferring anything.
A FINAL REMINDER
Start with official instructions, confirm important details on your device, and keep your recovery phrase offline and private. This guide is educational and does not provide investment, tax, or legal advice.
Go to Ledger.com/start